Persistent ‘high moisture events’ occurring during plant operation, led our customer to work with RTI in developing a solution which gave them real-time visibility and control. When their product moisture passed 12%, processes were forced to be stopped and reset to avoid blockage and malfunction of apparatus. This meant unproductive – and costly – downtime; and once the plant was forced to stop, it would take five hours to be restored to full capacity. Further, as moisture was measured by the laboratory, results would typically take between two and four hours to be returned.